Exployee engagement and digital innovation output : the mediating role of digital competence and moderating influence of entrepreneurial orientation | |
| Author | Pham Thanh Huu |
| Call Number | AIT Diss. no.DBA-SOM-25-14 |
| Subject(s) | Employee motivation Entrepreneurship |
| Note | A dissertation submitted in partial fulfillment of the requirements for the degree of Doctor of Business Administration |
| Publisher | Asian Institute of Technology |
| Abstract | This study investigates how Employee Engagement (EE) influences Digital Innovative Work Output (D-IWO) in high-technology organizations in Vietnam’s IT sector. Grounded in Kahn’s engagement theory and the Entrepreneurial Orientation (EO) framework, the research develops a model in which Digital Competence (DC) mediates the EE–D-IWO relationship, while EO (proactiveness, risk-taking, innovativeness) moderates it. A quantitative, survey-based methodology was adopted. Data were collected in two phases: a pilot with 70 IT professionals and a main survey with 337 valid responses from employees across 17 IT companies in Vietnam. Reliability and validity were confirmed, and the model was tested using Structural Equation Modeling (SEM) with AMOS, supported by SPSS. Control variables (gender, age, education, job role, and department) were included; while most showed no significant effects, gender and work experience emerged as meaningful factors linked to digital innovation outcomes. The measurement and structural models achieved acceptable fit (χ²/df = 1.380, GFI = 0.903, CFI = 0.974, RMSEA = 0.034). Results show that EE positively predicts D-IWO (β = .184, p < 0.01). DC partially mediates this link (indirect effect = .046, p < 0.05), while EO significantly moderates it, with higher EO levels strengthening the EE–D-IWO relationship. The study contributes theoretically by clarifying both the mechanism (DC as mediator) and the boundary condition (EO as moderator) in the EE–D-IWO nexus at the employee level. Practically, it highlights EE as not only a driver of productivity but also a catalyst for digital innovation. The results further suggest that demographic contexts, such as a predominantly young, male workforce with limited managerial input, may shape how digital innovation capabilities are realized. Organizations should invest in developing employees’ digital competence and cultivating entrepreneurial orientations to maximize innovative performance. |
| Year | 2025 |
| Type | Dissertation |
| School | School of Management |
| Department | Other Field of Studies (No Department) |
| Academic Program/FoS | Doctor of Philosophy in Business Administration (Publication code = DBA-SM, SM) |
| Chairperson(s) | Badir, Yousre F. M. |
| Examination Committee(s) | Vimolwan Yukongdi;Himanshu, Sushil Kumar |
| Degree | Thesis (Ph.D.) - Asian Institute of Technology, 2025 |