1 AIT Asian Institute of Technology

Personal values and employees' voice behavior : the moderating roles of leader-member exchange and organizational voice climate

AuthorKurachi, Junnosuke
Call NumberAIT Diss. no.DBA-SOM-25-04
Subject(s)Employees--Attitudes
Communication in organizations
Communication in management
NoteA dissertation submitted in partial fulfillment of the requirements for the degree of Doctor of Business Administration
PublisherAsian Institute of Technology
AbstractThis study examines how personal values influence employees' voice behavior, with a focus on the moderating roles of Leader-Member Exchange (LMX) and Organizational Voice Climate (OVC). Unlike prior research that often emphasizes personality traits, this study applies Schwartz’s value theory to explore the effects of specific values— openness to change, conservation, self-enhancement, and self-transcendence—on the willingness of employees to express constructive suggestions, concerns, or opinions aimed at improving organizational practices.Through Structural Equation Modeling (SEM) on survey data, the study assesses both the direct effects of personal values on voice behavior and the moderating roles of LMX and OVC. Findings reveal a positive relationship between openness to change and voice behavior, suggesting adaptability encourages expression. Conservation shows no significant effect, while self-enhancement and self-transcendence negatively correlate with voice behavior—self-enhancement significantly and self-transcendence marginally—indicating that values tied to self-interest and altruism may not always promote voice.Furthermore, the analysis finds a negative correlation between LMX and voice behavior, suggesting that closer supervisor relationships do not necessarily encourage employees to speak up. Conversely, OVC positively correlates with voice behavior, indicating that a supportive communication climate fosters voice. However, neither LMX nor OVC significantly moderates the relationship between personal values and voice behavior.These findings contribute to organizational behavior literature by expanding value theory’s application to voice behavior and highlighting the nuanced effects of LMX and OVC. Practically, they underscore the importance of fostering a supportive organizational climate to encourage voice and suggest that aligning organizational practices with employees’ values may more effectively promote constructive engagement.
Year2025
TypeDissertation
SchoolSchool of Management
DepartmentOther Field of Studies (No Department)
Academic Program/FoSDoctor of Philosophy in Business Administration (Publication code = DBA-SM, SM)
Chairperson(s)Vimolwan Yukongdi
Examination Committee(s)Zimmermann, Willi;Santoso, Djoen San
Scholarship Donor(s)AIT Scholarship
DegreeThesis (Ph.D.) - Asian Institute of Technology, 2025


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