| Author | Phan Chi Anh |
| Call Number | AIT Thesis no. ISE-98-21 |
| Subject(s) | Total quality management--Vietnam
|
| Note | A thesis submitted in partial fulfillment of the requirements for the degree of Master of Engineering, School of Advanced Technologies |
| Publisher | Asian Institute of Technology |
| Abstract | This study concerns with the developing a quality system in a manufacturing company in
Vietnam. The first stage of this study focuses on implementing ISO 9002 quality system
standard in order to create the total quality environment inside the company. The study
reviews and evaluates the activity planing such as scheduling, resource management for ISO
9002 implementatio!l that is now being carried out in the company. The compliance with ISO
9002 requirements had been analysed. Some samples of quality document are created to meet
the ISO 9002 requirements and to be a foundation for implementing TQM' s selected
functions. The next stage of this study is to examine the implementation of TQM techniques
for quality improvement. The investigations of production performance of a typical product
are carried out to analyse the proportion of non conforming product, the process capability,
and cost of non-conformance. The output is described and analysed. Finally, the
recommendation for developing a quality system in Vietnamese industry including the
implementation of ISO 9000 quality system standard and extension to TQM implementation
is proposed. |
| Year | 1998 |
| Type | Thesis |
| School | School of Advanced Technologies |
| Department | Other Field of Studies (No Department) |
| Academic Program/FoS | Industrial Systems Engineering (ISE) |
| Chairperson(s) | Hasin, M.A.A; |
| Examination Committee(s) | Anulark Pinnoi; Bohez, Erik L.J. ; |
| Scholarship Donor(s) | Belgium Government;
Germany Govenunent ; |
| Degree | Thesis (M.Eng.) - Asian Institute of Technology, 1998 |