1 AIT Asian Institute of Technology

Human resources management and employee satisfaction : a case study of two NGOs in Cambodia

AuthorSoeung Sothy
Call NumberAIT RSPR no.SM-04-113
Subject(s)Personnel management -- Cambodia
Non-governmental organizations -- Employees -- Cambodia

NoteA thesis submitted in partial fulfillment of the requirements for the degree of Master of Business Administration, School of Management
PublisherAsian Institute of Technology
Series StatementResearch studies project report ;|vno. SM-04-113
AbstractEmployee Satisfaction is a challenge for managers to achieve in the modern working environment covered with knowledgeable employees. There is no difference from the private sector sectors and other agencies; World Vision and the United Nation for Children Fund, the international organization in Cambodia are also seeking for the employees who embrace with competency, efficiency and integrity with a commitment to provide their optimal contribution to the organization. It gave rise to looking at the practice of human resources elements as a factor to reach the employees' satisfaction. This research study examined the human resource management in the two organizations factor attributable to their employees' satisfaction by the interview with the management level about guidelines and policies of human resource services. The structure questionnaire tried to define employees' needs and expectations. Combining the results from the management level and employees, the research study indicated possible gaps from the two organizations, and provided some recommendations for enhancing the employees' satisfaction.
Year2004
Corresponding Series Added EntryAsian Institute of Technology. -- Research studies project report ; no. SM-04-113
TypeResearch Study Project Report (RSPR)
SchoolSchool of Management
DepartmentOther Field of Studies (No Department)
Chairperson(s)Zimmermann, Willi;
Examination Committee(s)Sununta Siengthai;Donyaprueth Krairit;
Scholarship Donor(s)Government of France;
DegreeResearch Studies Project Report (M. Eng.) - Asian Institute of Technology, 2004.


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