| Author | Wan Omar, Wan Mohd Sabki Bin |
| Call Number | AIT Thesis no.ST-02-24 |
| Subject(s) | Reengineering (Management)--Malaysia
|
| Note | A thesis submitted in partial fulfillment of the requirements for the degree of Master of
Engineering |
| Publisher | Asian Institute of Technology |
| Abstract | Business Process Reengineering (BPR) is currently one of the most popular catchwords.
Companies hope to break the "magic triangle" of costs, time and quality by streamlining
their business processes. So far, most BPR projects have concentrated on stationary
industries, mainly manufacturing. Others, such as the construction industry, have not
gained as much attention yet, even though there is a high need for reducing costs and
improving the effectiveness in this industry. Increasing customer demands towards quality,
speed and flexibility, tough competition from international companies, and reduced public
spending have created a difficult situation for many construction organization~ in
Malaysia. In order to adopt BPR within construction industry and prevent from lagging
behind other sectors, this study theoretically assessed effectiveness and deficiencies of the
'traditional' organizations as well as the factors that cause those effects in comparison with
the 'effective' organizations based on the BPR concepts. By contrasting what are found in
'effective' organizations but not found in' traditional' organizations, critical attributes that
contribute the most to successful adoption BPR were identified so that the improvement
steps for applying BPR can be suitable focused. The validated findings indicated
remarkable contrast between 'traditional' and 'effective' organizations. Five critical
aspects including establishment performance measurement system, empowerment of
employees, participation of top management, innovative organization, and information
technology (IT) were found to be the major differences to be applying BPR. |
| Year | 2002 |
| Type | Thesis |
| School | School of Engineering and Technology (SET) |
| Department | Department of Civil and Infrastucture Engineering (DCIE) |
| Academic Program/FoS | Structural Engineering (STE) /Former Name = Structural Engineering and Construction (ST) |
| Chairperson(s) | Chotchai Charoenngam; |
| Examination Committee(s) | Ogunlana, Stephen O. ;Pannapa Herabat; |
| Scholarship Donor(s) | AIT/DAAD (Full Scholarship); |
| Degree | Thesis (M.Eng.) - Asian Institute of Technology, 2002 |