1 AIT Asian Institute of Technology

Improving the effectiveness of order management in Scancom International A/S

AuthorHoang Minh Khoi
NoteA project submitted in partial fulfillment of the requirements for the degree of Master of Business Administration (Executive) in International Business – Management of Technology, School of Management
PublisherAsian Institute of Technology
AbstractOn time delivery is one of the key success of outdoor furniture manufacturing companies in the world in general but ScanCom International A/S in specific case here in this study. To achieve the objective of on time delivery and to satisfy customer’s need, this study concentrates on the ideas and solutions of improving effectively the order management in ScanCom International A/S as well as implementing it in practical. As one of the leading outdoor furniture manufacturing companies in the world, ScanCom with more than ten thousands furniture containers being shipped out today, it is very necessary to have a good and effective sales forecast and order management system. To obtain this ScanCom International A/S needs to focus on improving human resource, communication, and order management system by using ERP system in international order center department. By doing this the human resource will be strengthened and motivated, the communication between international order center department with relevant departments will be more effective, the order management system will be significantly improved to a new level by implementing new sales forecast and order management methodology using the ERP system.
Year2008
TypeProject
SchoolSchool of Management (SOM)
DepartmentOther Field of Studies (No Department)
Chairperson(s)Swierczek, Fredric W.
Examination Committee(s)Bechter, Clemens;Zimmerman, Willi
Scholarship Donor(s)ScanCom International A/S


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