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Improving enterprise data warehouse project management of Siam Commercial Bank Public Company Limited | |
Author | Kasin Wongwattananat |
Note | A project submitted in partial fulfillment of the requirements for the degree of Master of Business Administration (Executive) International Business, Technology Management and Entrepreneurship, School of Management |
Publisher | Asian Institute of Technology |
Abstract | Siam Commercial Bank is a professional banking business. The project I am involved in is one of many projects to process customer information to make it more valuable and create more profit for the business. The project came about from the concept, to implement a new data warehouse. Before, this SCB had an existing data warehouse application. But, the problem was the old one is not efficient and has a lot of dirty data. Finally the decision was made to bring in a new project to replace the old one and make it more efficient and to gain more profit from a huge database of customers. Even though the project started with favorable impressions from both inside and outside the organization unfortunately, problems began to occur. No one had anticipated these problems. The problems were uncontrolled vendors and late arrival of hardware and software delivery. These problems led to project delays and meant it was running behind schedule and heading for failure. Eventually the CIO decided to change the project manager and add more staff to the team. This paper shows the main problems faced by the project. The Enterprise Data Warehouse for SCB is not an ordinary project so that traditional styles of project management will not succeed. This paper analyses information to use for solutions and recommendations. I hope this information proves to be useful and provides guidelines for any new project managers working on future projects. I would like to make this request to every project manager - please think and care about people on your team. |
Year | 2010 |
Type | Project |
School | School of Management (SOM) |
Department | Other Field of Studies (No Department) |
Chairperson(s) | Sununta Siengthai |
Examination Committee(s) | Dimmitt, Nicholas J.;Do Ba Khang |
Scholarship Donor(s) | Siam Commercial Bank Pcl |