| Author | Hao, Hsu Keng |
| Note | A project submitted in partial fulfillment of the requirements for the
degree of Master of Business Administration (Executive)
International Business, Technology Management and Entrepreneurship, School of Management |
| Publisher | Asian Institute of Technology |
| Abstract | Carbo Tzujan Industrial Co., Ltd. (CTIC) had established a plant (THAIGIA)
with production lines of vitrified bond and electroplated diamond grinding wheels
(Abrasives) as subsidiary in Thailand for Southeast Asian markets.
THAIGIA is a manufacturer-oriented middle size company with simple
organization structure and it had achieved 120 million Baht (23.3 million Baht net
profit) in sales with 110 employees in 2008.
In 2008, THAIGIA was audited and found there was gap of 8 million Baht stock
shortage which reached 7.5% of 2008 yearly sales revenue; therefore, Board of
directors start to realize that if there is no suitable managing control systems for
THAIGIA with the forecasted development of business and expansion of production
lines, which will result in more severe problems someday.
The purpose of this study is to analyze details of its internal and external
conditions and develop suitable management control systems to help top management
to look into the organization and operations. The systems must be implementable
which means aligning to corporate the vision and mission of the company. The
methodologies to analyze the root causes include annual financial report, financial
performance, management interview and questionnaires. The results found that the
main causes of the 8 million Baht stock shortage came from inefficient control system
and malfunction of management of sales/delivery department, manufacturing
department, and warehousing department.
The study proposed the Balance Score Card system (BSC) and KPIs based on
organizational wised and departments. The BSC system and KPIs would require more
participation and detail review with management and staff, though the company still
shows strong growth in sales revenue and profit, it’s a critical time for THIAGIA to
take this leap now. |
| Year | 2009 |
| Type | Project |
| School | School of Management (SOM) |
| Department | Other Field of Studies (No Department) |
| Chairperson(s) | Venkatesh, Sundar |
| Examination Committee(s) | Kauranen, lkka;Dimmitt, Nicholas J. |