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Human resources management and industrial relations approaches in resolution of workplace conflicts practices in Vietnam | |
Author | Duong Thi Thanh Binh |
Note | A research submitted in partial fulfillment of the requirements for the degree of Master of Business Administration in Human Resources Management, School of Management |
Publisher | Asian Institute of Technology |
Abstract | In the context of Vietnam’s transition into a market economy, there have been changes in the relations between employers and employees with more divergent interests between the two parties. Workplace conflicts in the form of strikes have become social phenomena in recent years. This research describes the labour disputes and strikes and explores whether human resource management (HRM) approach or industrial relations (IR) approach are used in resolution of disputes and strikes in practice. The result of the research suggests that there is a mixture of both HRM and IR approaches in resolution of strikes, though IR approach is used more extensively. Strikes do not only have negative implications as widely perceived. There are cases where companies learnt and improved workplace relations after strike happens. What important is how parties behave and deal with disputes and strikes. |
Year | 2010 |
Type | Research Report |
School | School of Management (SOM) |
Department | Other Field of Studies (No Department) |
Chairperson(s) | Sununta Siengthai |
Examination Committee(s) | Dimmitt, Nicholas J.;Winai Wongsurawat |
Scholarship Donor(s) | Sweden (Sida) |