Identification of total quality management of construction companies in India | |
| Author | Mounika, Annabathula Anjali |
| Call Number | AIT Thesis no.CM-16-28 |
| Subject(s) | Construction industry--Quality control--India Construction industry--Management--India |
| Note | A thesis submitted in partial fulfillment of the requirements for the degree of Master of Engineering in Construction Engineering and Infrastructure Management, School of Engineering and Technology |
| Publisher | Asian Institute of Technology |
| Series Statement | Thesis ; no. CM-16-28 |
| Abstract | The purpose of this contribution is to increase quality level of construction organization applying the EFQM (European Foundation for Quality Management) excellence model. It provides analysis of current quality management trends, defines EFQM model structure, criteria and possibilities of its introduction in construction companies. The purpose of this contrib ution is also proposal of construction company of evaluation the criteria and sub - criteria of EFQM model by company management and also by external auditors. Application of the methodol ogy and manual enables in a short time to evaluate company total quality management level and to identify opportunities for continually quality improvement in construction company. The survey was carried in Vijayawada, Hyderabad and Vishakhapatnam cities. 80 samples from medium - large scale companies were selected for the analysis. All respondent’s results were analysed using SPSS version 23.0. Theory using in this survey is grounded from literature review and expert’s experience. There are eleven factors which affect the successful TQM implementation were identified from the survey. A gap analysis was carried to examine the importance and actual status of these TQM factors. The resul ts indicated that there is a big gap between actual practice and perception. Improving the satisfactory levels of these factors may lead to a successful TQM implementation. |
| Year | 2016 |
| Corresponding Series Added Entry | Asian Institute of Technology. Thesis ; no. CM-16-28 |
| Type | Thesis |
| School | School of Engineering and Technology (SET) |
| Department | Department of Civil and Infrastucture Engineering (DCIE) |
| Academic Program/FoS | Construction Engineering and Infrastructure Management (CM) |
| Chairperson(s) | Hadikusumo, Bonaventura H . W; |
| Examination Committee(s) | Santoso, Djoen San;Chotchai Charoenngam; |
| Scholarship Donor(s) | Asian Institute of Technology Fellowship; |
| Degree | Thesis (M. Eng.) - Asian Institute of Technology, 2016 |