Quality management system for different construction project strategies | |
| Author | Kittawat Sukosi |
| Call Number | AIT Thesis no.CM-11-12 |
| Subject(s) | Construction industry--Quality control Construction industry--Management |
| Note | 109 leaves : ill. |
| Publisher | Asian Institute of Technology |
| Series Statement | Thesis ; no. CM-11-12 |
| Abstract | The research aims to study relationship between project strategy and quality management. The scope of study was limited in Thailand. Qualitative method was used as a research methodology in order to accomplish the research objectives. Five cases in Thailan d were selected in this study. All of data in this study was given by the interviewees. Cross case analysis was implemented in order to find out the familiars and differences of quality activity and quality performance in each case study. The result of t he study was divided into two parts. The first part is quality activity in differences strategy. Cost - leadership strategy is performed quality management, but ISO 9001 was not established as a quality management system. However, quality assurance (QA) and quality control (QC) are implemented such as quality inspection procedure, internal quality audit, quality inspection and testing, and quality documentation system. Construction project which used differentiation strategy is established ISO 9001, especiall y 2008 version. Safety management is performed in order to reduce accident which can lead to enhance quality performance. The quality activities are based on ISO 9001:2008 such as combine audit, safety inspection, quality inspection and testing, environmen tal inspection and testing, control of non - conformance work, and quality documentation system. Quality performance is the second result. Cost - leadership strategy is using cost of rework and number of defected nonconformities work in order to measure quali ty performance. Audit result is also the tool to evaluate quality performance throughout the entire project. Audit report, nonconformance work report, safety report, and environmental repo r t are as the indicator of measurement of quality performance which the project which used differentiation strategy is using. Moreover, customer satisfaction is one of the quality performance indicators which both of strategies is evaluating. However, the measurement approach of customer satisfaction of each strategy is di fferent. |
| Year | 2011 |
| Corresponding Series Added Entry | Asian Institute of Technology. Thesis ; no. CM-11-12 |
| Type | Thesis |
| School | School of Engineering and Technology (SET) |
| Department | Department of Civil and Infrastucture Engineering (DCIE) |
| Academic Program/FoS | Construction Engineering and Infrastructure Management (CM) |
| Chairperson(s) | B.H.W. Hadikusumo |
| Examination Committee(s) | Chotchai Charoenngam;Noppadol Phien - wej |
| Degree | Thesis (M.Eng.) - Asian Institute of Technology, 2011 |