1 AIT Asian Institute of Technology

The communication in design process between the employers and consultants

AuthorTran Thi Nguyen Cat
Call NumberAIT Proj. no.CM-09-05
Subject(s)Construction industry--Communication systems

NoteA thesis submitted in partial fulfillment of the requirements for the degree of Master of Engineering in Construction Engineering and Infrastructure Management
PublisherAsian Institute of Technology
Series StatementProject ; no. CM-09-05
AbstractDesign is the activity of turning a ‘need’ into a solution, a ‘concept’ into a reality throughout the process of human interaction, consequently, the result contains the interpre-tations, perceptions and suggestions of the people involved. During the design process, communication acts will occur in many channels, but in there, the main channel deciding the success of project is the communication between employer and consultants. By reviewing the issues and knowledge regarding to communication between em-ployer and consultant in design process, the frameworks to investigate the communication problems are establish. The literature is reviewed in two fields, one are about the commu-nication problems and the source of communication failure, one are about the design process including the organization, leadership, tactic for developing a project culture. Throughout a case study of the office building project in Ho Chi Minh city, Viet-nam, the communication problems that exist in the interface between employer and consul-tants during design process will be investigate and analyze based on the frameworks. The frameworks of investigation are related to the expectation between employer and consul-tants; the communication roles and responsibilities of the levels of managers; the affects of project team leader backgrounds on communication; the communication at each stage of design process. In according to the common problems would happen in practice, some proposed recommendations will be discussed to improve the communication management in design process.
Year2009
Corresponding Series Added EntryAsian Institute of Technology. Project ; no. CM-09-05
TypeProject
SchoolSchool of Engineering and Technology (SET)
DepartmentDepartment of Civil and Infrastucture Engineering (DCIE)
Academic Program/FoSConstruction Engineering and Infrastructure Management (CM)
Chairperson(s)Hadikusumo, B.H.W.
Examination Committee(s)Chotchai Charoenngam ;Huynh Trung Luong
DegreeProject (M. Eng.) - Asian Institute of Technology, 2009


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